Find quick answers to your questions below...
Order Status
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived to my email.
An item is missing from my order.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
I received the wrong product.
When will my order ship?
What are my payment choices?
When I will receive the serial and the download information?
What is the return policy?
Low Price Guarantee
Privacy Policy
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I know if the software is right for me?
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How to install my 3 PC’s product on my other two computers?
I have issues with installation / download, what do I do?
I lost my key code. Can you locate it for me?
I ordered a 3 PC product version, but received one product key.
Which operating system do I have 32 or 64 bit?
How do I contact you?